Dogs are allowed on the cruise routes «3A 30 minutes Tour», «3B Big Tour», «3B Liner boat to the Rhine Falls» and on Extra trips (by arrangement), and they travel free of charge. Please note that dogs are transported only if well-socialized, on a short leash, have dry fur, and are not allowed to sit on the seating area.
Dogs are not allowed on the «Brunch boat», the «Sluices tour to Eglisau», and the «Rhine Falls fireworks».
Dogs are allowed on the cruise routes «3A 30 minutes Tour», «3B Big Tour», «3B Liner boat to the Rhine Falls» and on Extra trips (by arrangement), and they travel free of charge. Please note that dogs are transported only if well-socialized, on a short leash, have dry fur, and are not allowed to sit on the seating area.
Dogs are not allowed on the «Brunch boat», the «Sluices tour to Eglisau», and the «Rhine Falls fireworks».
Children under 6 years old travel for free. If no corresponding ticket is displayed in our online booking system, no ticket needs to be purchased.
The «Rhine Falls fireworks» is not suitable for children under 6 years old due to the loud fireworks.
For the cruise routes «3A 30 minutes Tour» and «3B Big Tour» tickets can be purchased on-site at the Rhine Falls. However, depending on availability, seats may not be available at the desired departure time. We recommend booking a ticket online in advance to secure a reserved seat. The booked departure time is binding!
Tickets for the «3B Liner boat to the Rhine Falls» can also be purchased directly on the ship. However, we still recommend booking a ticket online to secure a reserved seat (online ticket holders have priority during boarding). The booked departure time is binding!
Tickets for the «Brunch boat» the «Sluices tour to Eglisau» and the «Rhine Falls fireworks» can only be purchased online.
Various paid parking spaces are available at the Rhine Falls. Please observe the corresponding signage on-site. In Rheinau, paid parking spaces are also available at Klosterplatz.
Strollers may be transported depending on availability if they are collapsible. However, transportation of the stroller is not guaranteed. We recommend boarding without a stroller.
It is allowed to bring your own food and drinks on our ships.
All our boats are equipped with windows in case of bad weather, providing shelter from wind and rain.
An exception is the «Rhine Falls fireworks» where we recommend bringing rain protection, as the ship's roof cannot be lowered for a clear view of the fireworks. Umbrellas are not allowed.
All available menus can be found under Catering.
All available drinks can be found under Catering.
The «3B Big Tour» is a boat trip from the Rhine Falls (Schlössli Wörth) to the Rheinau Power Plant (one-way possible) or back. The journey can be interrupted with a round-trip ticket and resumed later.
The «3B Liner boat to the Rhine Falls» is a boat trip from Rheinau (Power Plant) to the Rhine Falls Schlössli Wörth (one-way possible) or back. The journey can be interrupted with a round-trip ticket and resumed later.
The crossing from Castle Laufen to Schlössli Wörth or vice versa is included in the ticket.
The «Badiboot» was discontinued as of summer 2023 due to a safety notification regarding the docking point at Badi Dachsen.
The departure time is at 1:30 PM at the church in Eglisau (unfortunately, the departure time cannot be changed on the ticket).
Vegetarian and vegan menus are available. Please contact us for special dietary requests.
For ticket cancellations, please call us at +41 52 659 69 00.
On-site cancellations are not possible. Please note that cancellations are only possible up to 48 hours before the departure time.
For ticket changes, please call us at +41 52 659 69 00.
On-site changes are not possible. Please note that changes are only possible up to 48 hours before the departure time.
To redeem your voucher, please call us at +41 52 659 69 00.
Tickets can be booked in advance or shortly before the trip online.
For the cruise routes «3A 30 minutes Tour» and «3B Big Tour» tickets can be purchased on-site at the Rhine Falls. For the «3B Liner boat to the Rhine Falls» tickets can be purchased directly on the ship. However, online ticket holders have priority during boarding.
Due to high demand (especially in summer), it is advisable to purchase tickets a few days in advance. The booked departure time is binding!
Tickets for the «Brunch boat» and the «Sluices tour to Eglisau» can only be purchased online, up to 5 days before the event.
The cruise ships («3A 30 minutes Tour» and «3B Big Tour») and event trips («Brunch boat» and «Sluices tour to Eglisau») depart from the Rhine Falls at Schlössli Wörth, Place 3 (Neuhauser side). All our docking points can be found here.
If you reach the Rhine on the opposite side (Castle Laufen), the ship crossing is included in the price/ticket. The ferry departs approximately every 20 minutes.
For «Extra trips» the ship docks directly at Castle Laufen if reserved. Please check in at the ticket shop on site for this.
We recommend arriving 10 minutes before the booked departure time at the ship's docking point (especially for groups to ensure they can sit together). The departure time is binding!
As required by law, suitable life jackets are available on all our passenger boats. However, there is no obligation to wear them. If you wish to wear one, please inform the boat captain.
If you are a teacher and your students must wear life jackets during the trip, we ask you...
Payment can be made in cash, by debit or credit card on the ship or on site. This excludes payments with the PostFinance Card.
Invoicing is possible for amounts exceeding CHF 300.00. For smaller amounts, a processing fee of CHF 20.00 will be charged. The payment deadline is 10 days net. We reserve the right to agree on other payment terms, including prepayment, in writing.
In case of compelling reasons (unfavourable meteorological conditions, natural disasters, disturbances, strikes, government measures, technical problems, etc.), the trip may be changed or cancelled at short notice. No guarantee is provided for adhering to the confirmed departure time. In the event of cancellation, the customer will be refunded the purchase price.
If you have any further questions write to us or contact us by phone at +41 52 659 69 00.
